![]() ↳ V7.6.x Public Release Windows/Linux/MacOS X.* Encounters that Symantec detects it as WS.Reputation.1 Insight Network Threat malware, then notify Symantec via link above.īut my guess it will be 'case closed' with this. * Can proof that something is wrong with the download after all, then add it here in the replies and notify of course.If detection persists, please contact support:ĭecisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.įor more information on best practices to reduce false positives: Note: Whitelisting may take up to 24 hours to take effect via Live Update Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products: Symantec wrote:In relation to submission 204918. The complete reply for those who are interested: The reply in short: it's taken off the list of Symantec and should now not trigger the detection anymore. It should also better be called "supposedly false positive" and hence I indeed decided to enter it for investigation by them. Just being thorough againīut then I considered that upon such heuristic detection, it's the responsibility of Symantec to judge upon an indicated false positive by an end-user. First I hesitated to notify Symantec, because: how can I tell it's a false positive, or a possible infection by someone malicious who penetrated the server where the file resides for downloading. Just being Indeed I found after further investigations that possibility to report a false positive. ![]() PantherX wrote:I believe that you might be able to report it as false positive so that Symantec can update their detection rules to fix this issue as it lies at their I also already felt that most likely this would be an issue at the Symantec's end, as more often with such heuristic type of scanning, but still wanted to hear your experiences to check whether something might indeed be wrong, which was not yet identified and notified here. ![]()
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